Suicidedoors.com

[hit_them_switches]

well the thorbecke brothers blow. I ordered dump controls a new switch box and a few shirts and it rounded out to $215 good price and everything i paidn with paypal and it said for my area it'd be about 2days ground ups its been 6 days and many emails haven't been replied to first thing i told them was that i didn't geta confirmation email like it said i should because i wanted the tracking number never replied back 4days go bye nother email askin wtf's up nothing said now day 6 and sent another email to them well see if they say somthin back :mad:

[mreed]

Dang...So you think that you're the only person in the world ordering stuff? Why don't you just call them. I have NEVER had a problem with customer service from Suicide Doors. I have dealt with late deliveries, backorders and discontinued items...that's a fact of life. Sure I get upset but whenever I call to see what the hell is going on they explain the situation and tell me what is being done about it. It definitely sucks but if it's something that's out of their hands how can you be upset? Would you respond to a shitty e-mail?

[97v8s10]

Dang...So you think that you're the only person in the world ordering stuff? Why don't you just call them. I have NEVER had a problem with customer service from Suicide Doors. I have dealt with late deliveries, backorders and discontinued items...that's a fact of life. Sure I get upset but whenever I call to see what the hell is going on they explain the situation and tell me what is being done about it. It definitely sucks but if it's something that's out of their hands how can you be upset? Would you respond to a shitty e-mail?
Agreed... Give them a call.

[1983BOWTIEBEATER]

give them a call and some time,they have a lot of orders to deal with,just be patient and it will all work out for the best.

[hamrickac]

ummm andysautosport took 4 months to send me a pair of taillights... i tried to cancel like 5 times and was offered a 20% rebait (i never got it) i was also told that they had been sent like 4 times sooo i think o got sumptin to complain about

[.red.one.]

You'll get them man. Those guys are super busy right now at this time of the year. 6 days isnt that long to be waiting so just be paitent and give them a call. You'll get your stuff soon enough.

[icemancomethe]

I usually give three weeks before I think an order is late.

[Sam]

If i remember right, SD only sends a comfirmation email when your order ships, not when they receive it. They fabricate everything there, so it takes a while. And a lot of what they sell is shipped from manufacturers and they don't stock it.

[hit_them_switches]

the thing is none of my stuff was on backorder nothing was custom from them and i haven't been rude with none of the emails ive emailed each email for every person they have and they get marked as read but no replie

[02whtxblazer]

It took a little while for me to get my notches. Just be patient. You WILL get your stuff.

[S10Northwest]

I tried ordering from them once....the online order didnt take for what ever reason...I sent them an e mail about it and never heard back outta them....thier loss.....I did get the part I was lookin for on an ebay auction though....it was tossed in when the seller of a rollpan I won didnt ship for 3 weeks so he threw in the handle relocate kit for free.....SCORE!!!!!!!!!!!!

[hit_them_switches]

i jus wish there was some damn communication because if there was i asked them a question before i ordered that woulda made them another $200 and as soon as i get paid this week another $400

[Drifter666]

damm im glad this thread was started i was planning on buying a roll pan from them, im not gonna now....

[mreed]

Man, come on...there's nothing wrong with Suicide Doors. I do around $10,000 worth of business a year there. Although the more of you that do not order from there, the quicker the turn-around would be for me...I just can't stand unwarranted hating.

[i0kepa]

so sad to let one order completely miff you. I've ordered from them NUMEROUS times and I live on the west coast...well sorta.... and i've never had a single problem with them at all. You do gotta realize that being its summer timer they are SWAMPED like a motherf*cker over there. and are you SURE the parts you ordered weren't on back order? Because just this past saturday I looked on their website and a sh*t load of stuff was out of stock, especially compressors and switch boxes. Just be patient and give them a chance. hell you should see the rap sheet for A.I.M industries....now thats a company with a F*cked up reputation for not shipping stuff out on time.

[Ron]

I have ordered a few things from suicidedoors.com and they had the best customer service of anyone else I have ever delt with. I wouldn't hesitate to order from them again. If I ever bag my truck they would be the first place I would go.

[hit_them_switches]

i just had a bad expeireince with them for the first time and guess what i listened and called them today and i talked to them and they said evrything but one item had been shipped the day i ordered then i thought mother **** because we have ALOT of things that we never receive in the mail because of all these little bebe ass kids runnin around gettin in evryones mail box weve had the fbi out here going door to door to get answers about wtf's goin on so iwent out to my mail box and there it was! :D i just didn't like that they have no communicatiuon because ive emailed them a shit load and they never replied im gonna DEFINATLY order from them agian ill just be more prepared

[spaceblue01]

like mentioned, you are placing an order in the middle of the show season, they are swamped with business i'm sure. it took some time, but you got your stuff. the best thing to do in the future would be call them instead of email. it's so much easier to blow off an email than it is a phone call. i wouldn't let one bad experience ruin future orders. now if it was a constant problem then yeah, change companies. if you're having problems with kids getting in your mailbox, set up a video camera to catch them in the act. then turn the video over to the police. make a copy first!

i haven't ordered from them yet, but the future does call for some sheet metal from them!

[hit_them_switches]

u payin fer tha camera buddy? if the fbi comes out and evryone tells them they think its tha same person and they "investigate" and didn't do nothin about it **** it nothins gonna happen then they offer a free p.o. box and that didnt happen